Frequently asked questions

The reminder value is set on "1 hour" in Toodledo

Toodledo non pro accounts only accept "0" or "1 hour" as reminder value. All the other values will be changed to "1 hour".
This is a Toodledo limitation for non pro accounts.

Outlook Addon: Customized functionality in this application will not work because the certificate used to sign the deployment manifest for TUOutlook2010AddIn or its location is not trusted

1. Right click on "setup.exe"
2. Select "Properties"" then "Digital Signatures" tab
3. Select "DIR\benjamin.leclerc", click "Details" then "View Certificate" and finally "Install Certificate"
4. Install the certificate in the "Trusted Root Certification Authorities Store"

Error: Cannot load plugin database

In order to retrieve the list of available plugins, TaskUnifier downloads a file on the internet.

The error means it cannot connect to the internet, probably due to the proxy. Check that you correctly configured your proxy in "Settings -> Proxy".

Error: The task's title cannot be empty. Please specify a title for each task

Please check that you have specified a title for all the tasks. A task without a title cannot be synchronized with Toodledo.

Error: The requested operation cannot be performed on a file with a user-mapped section open.

This error happens when an anti-virus software is real-time scanning the TaskUnifier data files.
The only workaround is to tell the anti-virus software to stop scanning the TaskUnifier data files.
You can easily find the TaskUnifier data folder by going in TaskUnifier -> File -> Change data folder location.
When you have the folder location, you should tell the anti-virus to stop scanning this folder.

Error: PKIX path building failed: Unable to find valid certification path to requested target

1. Get a copy of the .cer file, either right from the server you are trying to access, or by installing it to your machine then exporting it
2. Get Portecle and run it
3. From inside Portecle, click on "Open Keystore File", find the cacert file for your Java installation (eg: "C:\Program Files\Java\jre1.6.0_07\lib\security\cacerts")
4. When prompted for a password, it will probably be one of the defaults (eg: "changeit")
5. Click on "Import Trusted Certificate", find the .cer file, add it, agree to everything (specially if its a self signed certificate)
6. Hit the save button